Role purpose: To implement business and software technology capabilities that are integrated into applications. These capabilities don’t provide any standalone value/service by themselves and are expected to be used by different applications, owned by different teams



Key accountabilities and decision ownership
• Act as a SPOC for on-boarding of systems into Shared IT Tools (monitoring, ticketing, logging platforms, etc.)
• Support systems architect implementing the right tools that can be used across the different ICT divisions to support the business/technology strategy
• Support business managers in implementing the right tools that can be used across the organization that support the business strategy
• Implement, maintain, and support any technology capabilities tool being by different systems, regardless of being in the Cloud or on Premises and ensure proper capacity management and monitoring
• Ensure the capabilities have the appropriate performance level to no impact negatively on the performance of integrated systems
• Deploy, operate, and support centralized internal single-sign-on capabilities & underlying process



Core competencies, knowledge, and experience
• Linux server administration
• Good understanding of Networking
• Strong knowledge of logging and monitoring tools, IT Service Management frameworks
• Planning & feedback
• Hands-on knowledge of Cloud Technologies, Kubernetes, Docker, Elasticsearch, Kibana, Prometheus, Grafana



Must have technical / professional qualifications
• Bachelor’s degree in computer science, Information Technology, or a related subject
• The candidate must hold the following certifications: MCSE Windows Server 2016, CompTIA Cloud+, CompTIA Linux+ LPIC-1. Jira Cloud and Confluence certifications would be an advantage
• Understanding of IP networks and TCP/IP technologies (DNS, SNMP, etc.)
• 3+ years of experience in IT systems administration or Security



Key performance indicators
• Capabilities uptime & performance
• Improved stakeholder rating and feedback
• Monthly PI Yield and SLA’s.

Aply link: https://bit.ly/3OQLojj

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