Main Purpose:
Moatize and directly reporting to the Site Manager, the Data Stocks Administrator will manage data relating to customer consumption reports and stock management reconciliations and assist the Site Manager in ensuring that activities relating to product receipts, transfers, sales, stock on hand and stock losses are properly managed in safe working conditions in accordance with the HSSE policies and guidelines as directed by the Site Manager



KEY RESPONSIBILITIES:

The primary responsibility of Data Stock Administrator – Dispatcher is to help an organization attract and retain clients through excellent customer service and comprehensive knowledge of the company’s products and services. Their main duties and responsibilities include:

Building lasting relationships with clients to understand their needs and recommending the most suitable products or services to improve satisfaction
Building a comprehensive knowledge of company offers and demonstrating those benefits to clients
Following up and updating customers about the latest offers and promotions
Working with internal teams for effective customer service before and after closing sales
Conducting market and competitor research
Resolving customer complaints and concerns and reporting their feedback to sales, marketing and product development teams
Researching prospective and existing clients for a better understanding of their needs
Monitoring key performance indicators of sales and marketing campaigns and creating comprehensive reports to improve results
Generating and following-up business leads
Poll data from all remote sites regarding Lubricants consumption and reconcile with the meter readings to prepare sales invoicing figures.

31 de Outubro de 2022

A University Degree in a Technical or Commercial field;

Three years sales and marketing experience with demonstrated achievements of success in Lubricants and Commercial or petroleum products;
A strong lubricants technical background is essential;
A proven track record in the Lubricants industry especially in the field of Total Fluid Management;
High level of analytical, negotiation, communication, interpersonal and entrepreneurial skills;
Computer literacy in business applications and an out of the box positive thinker and operator;
In-depth Knowledge of Customer Relationship Management Systems
Self-driven; ability to work independently and ability to make wise decisions on the spot;
Mozambican Nationality
Key Relationships and Department Overview:
KEY RELATIONSHIPS
Internal: Finance Function – Payments, Audit, Salaries, General Ledger, Maintenance Engineer, Operations Manager, HSSE Manager, TFM Managers, Other Business Managers, Business Support

External: Customers, Suppliers, Dealers, Regulatory Bodies

Para se candidatar a esta vaga visite https://bit.ly/3RZPXsE

Moçambique
Maputo Mostrar no mapa Obter direções